Taiwan E-Governance Research Center

Since 1998, Taiwan has launched four stages of the e-Government initiative. Building upon the achievements of these programs, the government is now advancing toward a digital and smart government.

First Phase: Foundational Infrastructure

The first stage of e-Government focused on establishing government network infrastructure, developing online public services, and promoting administrative applications.

Second Phase: Service Expansion and Efficiency

The second stage aimed to promote and popularize online government services. By leveraging information and communication technologies (ICT), it sought to implement government data exchange and reduce the need for official transcripts, thereby enhancing administrative efficiency and fostering innovative public services.

Third Phase: Integrated and Streamlined Services

The third stage emphasized simplifying service processes. Under an integrated and interoperable ICT architecture, government agencies were connected nationwide to provide proactive and easily accessible information services.

Fourth Phase: Innovative Web 2.0 Services

The fourth stage made use of Web 2.0 and social networking technologies to deliver innovative services that better meet user needs—focusing on proactive, targeted, and end-to-end public services.

Fifth Phase: Service-Oriented Smart Government

The fifth phase primarily aims to achieve three major goals: "Provide people-centric and convenient services", "Promote open, transparent, and intelligent governance", and "Enhance data-driven decision-making efficiency".

Sixth Phase: Service-Oriented Smart Government 2.0

The sixth phase, in response to Taiwan's current socio-economic background and international development trends, deepens the goals of "accelerating data release and promoting data reuse," "leveraging public data to open new perspectives in policy-making," and "integrating emerging technologies to create a new era of innovative service."

6th Phase Service-oriented Smart Government Program 2.0

2021-2025

#digital transformation #Evidence-based Policy #Artificial Intelligence (AI) #Geographic Information Systems (GIS) #T-road #Digital Government Strategy

5th Phase Service-Oriented Smart Government Program

2017-2020

#Data Governance #my data #open data #Big Data Analytics #Public-Private Partnership (PPP) #Evidence-based Policymaking #Digital Government Strategy

4th phase E-Government Program

2012-2016

#e-governance #public value #Cross-Domain Integration #cloud computing #Proactive Service #Digital Divide #Digital Government Strategy

3rd Phase E-Government Program: Quality Internet Government Program

2008-2011

#e-governance #public value #Whole-of-Government #Proactive Service #Digital Divide #Service-Oriented Architecture (SOA) #Digital Government Strategy

2nd Phase E-Government Action Plan

2001-2007

#Electronic Government #Government Reengineering #Knowledge Economy #E-Taiwan #Business Process Reengineering (BPR) #E-Gateway #One-stop Services #Digital Divide #Public Key Infrastructure (PKI) #information sharing #Digital Government Strategy

1st Phase Mid-term E-Government Implementation Plan

1998-2000

#digital governance #Business Process Reengineering (BPR) #Customer-oriented #Digital Divide #One-stop Services #Digital Government Strategy